Worldmart Cloud offers both online and offline sourcing channels. Online, you can browse and select products through the “Worldmart Cloud Supply Chain Platform” mini-program or our official website. The platform features five major product categories: lab-grown diamonds, lab-grown colored gemstones, freshwater pearls, jade & crystals, and fashion jewelry. Offline, you can visit our 3,000 sqm physical Sourcing Center located in the Panyu Jewelry & Garment Industrial Park for in-person product inspection and quality evaluation.

The ordering process is as follows: Online/offline selection → Confirm styles, materials & quantities → Negotiate pricing & lead time → Sign purchase contract → Pay deposit → Production/Warehouse dispatch. All orders are bulk wholesale only – we do not support retail or dropshipping. For first-time partners, we recommend starting with a small trial order (meeting the MOQ) to test the market before scaling up

Worldmart Cloud is a pure B2B wholesale platform, and all products have a minimum order quantity (MOQ). The exact MOQ depends on the product category, materials, craftsmanship complexity, and whether it is a custom order：

In-stock products (items held in our warehouses)：typically 50-100 pieces per style, ready for fast dispatch.

OEM/ODM custom products (private label, exclusive designs, special materials, etc.)：typically 100-500 pieces per style, subject to production feasibility and material availability.

We recommend that you contact our account manager to obtain precise MOQ quotes and sample arrangements before placing a formal order. Bulk purchasing not only reduces unit costs but also ensures a stable and reliable supply.

Worldmart Cloud operates under the “Six Power” value system, establishing a full-chain quality control framework from source factories to final delivery. We implement full-supply-chain digital management across our nationwide network of partner factories, ensuring end-to-end traceability from product development to production.

For quality certification, Worldmart Cloud has partnered with NGTC Guangzhou Laboratory (National Gemstone Testing Center) and other authoritative institutions to co-establish industry inspection standards, including executable quality naming systems and assessment criteria for key processes like electroplating, material purity, and gemstone grading. All products undergo rigorous quality inspection – quality is measurable and traceable. We can also provide NGTC certificates or other accredited lab reports upon request (additional fees apply).

Worldmart Cloud offers a one-stop logistics solution integrating smart warehousing and global shipping. Our shared cloud warehouse located in the Panyu Jewelry & Garment Industrial Park enables fast picking, packing, and bulk dispatch.

For the US market and other global destinations, Worldmart Cloud has established comprehensive international logistics channels, supporting bulk sea/air freight and direct cross-border shipping. Additionally, our industrial park features an on-site customs service point for streamlined customs clearance and inspection services. For specific shipping costs, transit times, and customs details, please consult our logistics specialist when placing your order – we will tailor the best logistics plan based on your delivery address and order volume.

Worldmart Cloud is committed to providing reliable supply chain services for our wholesale partners. Our after-sales support for bulk orders includes：

1. Quality issues: If you receive products with quality defects (material mismatch, craftsmanship flaws, gemstone grading errors, etc.), please provide photos or video evidence within 7 business days of delivery. We will arrange returns, exchanges, or compensation. For bulk orders, we may negotiate partial rework or discount compensation.

2. Shipping errors: In case of missing or incorrect items, we will arrange reshipment or replacement within 24 hours after verification, and we will bear the extra shipping costs incurred.

3. Custom orders: Samples and specifications are confirmed with the client before production. Custom products manufactured per approved samples are not eligible for returns or exchanges unless quality issues are found. Please carefully review design drafts, samples, and contract terms before placing custom orders. For any after-sales inquiries, please contact us through the platform’s customer service channel or your dedicated account manager. We will respond within 24 hours and assist in resolving the issue.